VISIT OUR NEW
STORE IN CALIFORNIA
1722 S Western Ave, Los Angeles California 90006 US
FREQUENTLY ASKED QUESTIONS
Yes, we provide secure and compliant shipping services to international locations.
There is no minimum order requirement. If an item is listed on the website, you can order just that. However, shipping is a flat rate of $200 per box, regardless of order size.
We accept cryptocurrency only. No other payment methods (e.g., credit cards, PayPal, or bank transfers) are accepted—no exceptions.
Yes. We offer volume-based discounts on select products. These are visible on individual product pages.
Discounts are automatically applied based on total quantity ordered.
Shipping is a flat $200 per box, no matter the destination or order size.
Orders typically ship within 2 – 4 business days (ie: Monday – Friday days).
We always use the fastest available method based on your location and carrier options.
Transit generally takes 3–5 business days. It could take longer depending on your location and the carrier.
We ship via FedEx, UPS, or USPS only. No alternative carriers are available.
Once your crypto payment is confirmed, a tracking number will be sent to your Telegram account within 2 – 4 business days.
No. We do not accommodate custom shipping requests or address changes after an order is placed. Orders are shipped to the address exactly as submitted.
Yes. Go to “Account” then the “Telegram” tab.
To see your order status, go to: MY ACCOUNT > ORDERS
Pending Payment = We are waiting on your payment, or waiting to confirm your payment.
On Hold = There is an issue with your order and we are looking into it.
Processing = Payment has been confirmed and your order has been sent to the shipping department.
Completed = Your order has shipped.
No. Once the order enters the postal system, we are not responsible for delays, losses, or undelivered packages.
Contact support via the website chat widget. We can also be reached on Telegram @calidistrodirects